Comprehensive Flat-Fee Management Services
No more hidden costs. No more daily hassle of using and managing your technology. Just world-class enterprise level support at a predictable, all inclusive, flat-fee.
The following chart outlines our comprehensive services and is meant only as a guide. We offer customized services that are tailored to your specific areas of need. Contact us today for your customized quote.
| Device/Item | Included Services | Maximum Flat Fee |
|---|---|---|
| Comprehensive I.T. Support | ||
| Desktop Management | ||
| Mobil User Support | ||
| Optimization and Performance Management | ||
| PC/Laptop | Update/Patch Management | $15.00 / Device / Month |
| Security Management: | ||
| Anti-virus Administration | ||
| Spyware/Adware Administration | ||
| Password Administration | ||
| File Sharing/Permissions Management | ||
| Comprehensive I.T. Support | ||
| Group Policy Administration | ||
| Service Availability Monitoring | ||
| Update/Patch Management | ||
| Security Management: | ||
| Anti-virus Administration | ||
| Server | Spyware/Adware Administration | $299.99 / Server / Month |
| Password Administration | ||
| File Sharing/Permissions Management | ||
| Resource Monitoring | ||
| Event Log Monitoring | ||
| User Account Administration | ||
| Password Policy Administration | ||
| Maintenance | ||
| Smartphone | Connectivity | $5.00 / Device / Month |
| End User Support | ||
| Network Management | ||
| Firewall Management | ||
| Network | VPN Management | $199.99 / Site / Month |
| Remote Access Management | ||
| Patch Management | ||
| Network Device Monitoring | ||
| Maintenance | ||
| Printer | Monitoring | $10.00 / Device / Month |
| Support | ||
| Disaster Recovery Planning | ||
| Data Backup Planning | ||
| Data | Backup Implementation | Call |
| Data Backup Verification | ||
| Data Restore Verification | ||
| Regular Disaster Recovery Plan Review |
The following are also included with all of our Flat-Fee services:
- On-site support as required
- Automatic escalation to system engineer for difficult support cases
- Asset Management
- Replacement parts not included and only purchased upon prior written approval